Refund Policy
Last updated October 29, 2026
If Tinsel isn't right for you, you can get a full refund within 14 days of buying it. No questions asked.
How to get a refund
- Reply to your Paddle receipt email, or find your order at paddle.net and request a refund there.
- Or email spontaneousarray@gmail.com from the address you bought with.
Refunds go back to your original payment method. Paddle.com, our reseller and Merchant of Record, processes them, usually within a few days.
After a refund
A refunded license stops unlocking Tinsel the next time the app checks it, within about two weeks.
After 14 days
We don't normally refund later purchases, but write to us if something went wrong and we'll do our best to help. This doesn't affect your rights under consumer protection law.